Usabilla

Algemene informatie

http://usabilla.com/about

Usabilla helps brands like HP, Adidas, Philips, Booking.com, Lufthansa, KLM and The Economist optimize their websites, apps and emails by collecting live user feedback. Over 20,000 clients worldwide use our Voice of Customer solutions to improve user experience, increase conversions and boost customer satisfaction. Our three flagship products are: Usabilla for Websites, Usabilla for Apps and Usabilla for Email.

With Usabilla for Websites, install a custom feedback button on your site and let your users give feedback anywhere, anytime. Our screenshot functionality allows your users to simply select the part of your website they want to give feedback on. The ability to see exactly what the user is referring to eliminates guesswork and allows you to prioritize website improvements in a time and cost efficient way. Additionally you can roll out targeted slide out and exit surveys for maximum results.

Usabilla for Apps provides similar functionality and enables your users to give visual feedback natively from within your app. Easily identify errors and bottlenecks and prioritize improvements to provide a seamless user experience. Finally, with Usabilla for Email you can create a custom feedback widget in your email campaigns and allow your subscribers tell you what they think of your content. By receiving qualitative feedback, you can increase clicks, reduce unsubscribes and deliver quality content to your contacts.

Continuous user feedback is the key to any successful website, product or service. Analytics shows you the what; user feedback shows you the why. Your users have the answers. Start listening.